Can you provide support for local market access?

Assists with local certification services such as GCC certification (Middle East) and GOST certification (Russia)

What payment methods are available? What is the payment ratio for the first order?

We accept T/T (30% deposit + 70% before shipment), LC. Installment payment can be negotiated for customers in Russia/Middle East.

How long is the warranty period? How to solve the problem if a malfunction occurs?

18-month warranty for the entire machine, 3-year warranty for key components. 7x24 online technical support, solutions provided within 48 hours of a fault.

Do you need to send an engineer for equipment installation?

Remote guidance/local agent assistance/on-site Chinese engineers (optional service package) are available, covering major markets such as Russia and Southeast Asia.

How to ensure transportation safety?

Rust-proof packaging + steel structure fixation, full sea freight insurance coverage, and real-time logistics tracking provided.

How long is the delivery cycle?

Standard models are delivered within 30 days, and customized products within 45-60 days.

What is the minimum order quantity (MOQ)?

Minimum order quantity: 1 standard model. Enjoy tiered discounts for bulk purchases.

Can you customize a crane solution based on our factory conditions?

Support! Providing free working condition assessment → CAD design → 3D simulation services. We have provided customized solutions for customers in 30+ countries.

What types of lifting equipment do you mainly produce?

We specialize in manufacturing a full range of lifting equipment, including bridge cranes, gantry cranes, jib cranes, and electric hoists. Customized designs are available.
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